When you don’t feel safe or have the ability to visit your doctor’s office for medical care, you can turn to telehealth. The exceptional team at Palisades Pediatrics offers telehealth to our patients, giving you the ability to videoconference with your doctor, receive medical care, and be prescribed medication while staying in the comfort of your own home. Request a virtual appointment online, or if you’d like to learn more about how to register for telehealth, call the office. The friendly staff can provide the information you need to access virtual medical services.
What is telehealth?
Telehealth is an easy to use, HIPAA-compliant way to receive quality medical care virtually rather than in person.
The process is simple. After you request a virtual appointment, a team member will contact you regarding a specific time and date for your appointment. You will receive a link by text to meet your provider online at the date and time specified in the invitation.
In addition to receiving high-quality health care without going to the doctor’s office, there’s another benefit: You don’t have to be in the same location as your physician.
How does telehealth work?
Your telehealth platform offers services such as:
- With telehealth, you use videoconferencing so that you have a face-to-face meeting with your provider — like you’re sitting together in your doctor’s office.
- Prescription management
- Your doctor manages your medications and sends your prescriptions electronically to your preferred pharmacy.
- Secure payments over the phone
- Communication is a two-way street, as your physician can reach out to you with messages.
- HIPAA compliant
HIPAA is a law that protects the privacy of your medical records and personal health information. Your telehealth interactions are also secure, and only authorized users can access your telehealth sessions.
What health care services can I receive through telehealth?
You can receive many of the services normally provided in the office, but you need to check with your provider to learn exactly which services they offer via telehealth.
In the case of a medical emergency, dial 911 or seek care at your local urgent care facility or hospital emergency department.
Will insurance pay for telehealth?
Some insurance companies cover telehealth, while others don’t. Additionally, some states require insurance companies to reimburse at the same rate as they cover for in-person appointments. In most states, Medicaid covers telehealth. Check with your insurance provider to find out if you’re covered.
As of March 6, 2020, Medicare is paying providers across the United States to provide telehealth services due to the COVID-19 crisis. However, this Medicare coverage may be a temporary benefit.
To learn more about telehealth and to get your connection started, call Palisades Pediatrics LLP and let them help guide the way.